1. GENERAL PROVISIONS
1.1. Trade in the Albertogalerie.eu online store is conducted in accordance with the rules for buying and selling goods of Albertogalerie.eu.
1.2. The customer must familiarize himself with the rules before registering and by ticking the box indicates that he agrees with them.
1.3. After registering and placing an order, the user becomes a customer of the store, who acquires the rights and obligations set forth in the rules.
1.4. The seller has the right to limit the customer’s rights or cancel the registration at any time if the customer does not comply with the conditions set out in the rules.
1.5. Taking into account the legal acts of the Republic of Lithuania, the seller has the right to change, correct or supplement the rules at any time without prior warning to the customer. The new rules enter into force from the date of their approval. Customer orders placed before the change of rules are fulfilled according to the rules valid at the time of placing the order.
1.6. The seller is not responsible and does not compensate the customer for the damage caused by non-compliance with the conditions stipulated in the rules.
2. CUSTOMER PERSONAL DATA
2.1. The user must register on the seller’s website “Albertogalerie.eu” by providing the requested personal data during registration.
2.2. The customer’s registration is confirmed automatically, and the specified e-mail an email with the customer’s login information is sent to the email address.
2.3. The customer agrees that the seller has the right to process the customer’s personal data in the cases and for the purposes specified in these rules.
2.4. The seller confirms that the customer’s personal data will be used to identify the customer when ordering the product, for the delivery of the ordered product.
2.5. The customer undertakes to protect his login data to the store and not to disclose them to any third party. Violation of this provision of the rules bears all responsibility for the customer. When the customer learns about the disclosure of his login data, he immediately informs the seller about it, who, taking into account the customer’s message, blocks the customer’s login. Reactivation of the customer’s registration shall be agreed upon separately by the parties.
2.6. The seller undertakes not to disclose the customer’s personal data and information related to the order to any third parties, except for the seller’s partners who provide goods supply and delivery or other services related to the customer’s order. In other cases, the client’s personal data may be disclosed when required by the competent State institution in the cases provided for by the laws of the Republic of Lithuania or with a separate written consent of the client.
2.7. The seller undertakes to ensure the protection of the client’s personal data in accordance with the laws of the Republic of Lithuania.
3. PURCHASE-SALE AGREEMENT
3.1. Confirmation of the seller’s order, after the customer has placed the order and has previously familiarized himself with and agreed to these rules, is equivalent to the conclusion of a sales contract. From that moment, the customer is obliged to pay for the ordered goods at the prices determined at that time and to accept these goods.
3.2. The contract is considered fulfilled when the customer pays for the goods and receives them.
3.3. The appendix is considered an integral part of this contract, i.e. the confirmed order received by the customer by e-mail with the information specified in it.
3.4. The contract is terminated when the order is canceled by one of the parties to the contract or when the customer has a reasonable demand to return all (part) of the money paid for the product, to replace the product with a product of the same suitable quality, to remove the defects of the product within a reasonable time, or to compensate the costs of removing the defects, if removed himself or with the help of third parties is satisfactory.
3.5. Each time an order is placed, a new sales contract is concluded.
4. PAYMENT PROCEDURE
4.1. The shipping fee is indicated when the order is created until it is confirmed.
4.2. The customer pays for the ordered goods in advance through the PaySera.lt system. It is a reliable, secure and fast online payment system. PaySera.lt service users are protected from data theft and loss, as the security of transactions is ensured using the most advanced information technologies.
4.3. The seller undertakes to provide the correct information necessary to fully pay for the ordered goods, but does not assume any responsibility for the poor quality services of the banks and the resulting losses. Also, the seller does not assume any responsibility for errors made by the customer during the formation and execution of the order (for example, entering the wrong account number, incorrectly provided order code, etc.) and the resulting losses.
5. ORDERING GOODS
5.1. After finding the desired product and choosing the desired package size and flavor, click the “Add to cart” button. After clicking, the product will be sent to your shopping cart, and you can continue to choose products.
5.2. If we don’t currently have a product, then it says “Temporarily unavailable”.
5.3. You can always see the amount of goods in the basket in the top right corner, in the field “Cart”. By clicking on “Cart” at any time, you can check what products are already in your shopping cart. If you have decided not to buy one or another product, then press the “remove” button next to it and the product will be removed from the cart.
5.4. To increase the number of the same product, enter the desired number in the “Quantity” column or increase/decrease it with the appropriate buttons.
5.5. Below, under the list of products, you will see how much you will have to pay for delivery and what the final amount of the order is.
6. TERMS OF DELIVERY OF GOODS
6.1. The price of delivery depends on the amount of the order: if the amount of purchases is less than €100 – the price of delivery depends on the delivery services you choose, if you buy for €100 or more – delivery is free.
6.2. Together with the ordered goods, the Customer receives an invoice.
6.3. Orders are accepted daily, but are only processed on weekdays.
7. GOODS WARRANTIES
7.1. The seller declares that the goods meet the usual quality requirements for these goods. The general characteristics of each item sold in the store are listed in the item description attached to each item.
7.2. The seller is not responsible for this, if the goods in the store may not correspond to the real characteristics of these goods due to the characteristics of the image conveyed by the communication means used by the customer, in terms of their color, shape or other parameters. Also, the appearance of the packages themselves may differ from those depicted on the website.
7.3. The seller is not responsible for the deterioration of the quality of the goods, if the customer or persons to whom the customer transferred the goods used them for purposes other than those for which such goods are normally used, did not comply with the requirements specified in the instructions, violated the rules of transportation, storage, use and / or storage of the goods, as well also, if there are visible defects in the packaging of the goods or other external defects, which were not discussed in writing during the transfer of the goods, or if the deterioration of the quality of the goods is caused by the actions of the customer or other persons to whom the customer sold the goods.
8. RETURN OF GOODS
8.1. Defects in the goods sold to the customer are eliminated, low-quality goods are exchanged and returned based on the “Rules for the return and exchange of goods, approved by the Minister of Economy of the Republic of Lithuania in 2001”. June 29 by order no. 217 “On approval of the rules for returning and exchanging items”.
8.2. In case of return of unsatisfied goods, the delivery fee must be paid by the customer. Shipping costs for returned defective goods are covered by the seller.
8.3. The seller accepts the goods from the customer if: the goods are not used, have not lost their commercial appearance and have not been damaged by the customer, are presented in the original, neat packaging, the complete set of goods are returned, the customer provides the document of purchase of the goods.
8.4. The product will not be exchanged, defects will not be removed free of charge, and money will not be refunded if the product’s defects were caused by the customer’s violation of the rules for using or storing the product.
9. RIGHTS, OBLIGATIONS AND RESPONSIBILITIES OF THE PARTIES
9.1. The customer has the right to: purchase the product for sale at the price indicated in the store in the manner prescribed by the rules, to refuse the purchase-sale contract of the product concluded using means of communication, by notifying the seller in writing within seven working days from the day of delivery of the product, if the item has not been damaged or its appearance has not fundamentally changed , except in cases where the contract is concluded for goods manufactured according to the customer’s individual order;
9.2. When using the services provided by the seller in the store, the customer undertakes to be guided by and comply with the provisions set forth in these rules, not to disclose his login data to third parties, to submit completed orders to the seller in the manner set forth in these rules, to pay the seller for the purchased goods in the order set forth in the rules, if the personal data provided in the registration form changes, update this data immediately and familiarize yourself with the store rules.
9.3. The seller has the right to: stop the operation of the store at any time; change, update and amend the rules. Change the assortment and prices of the goods for sale; if the customer deliberately acts to the detriment of the store or the seller, without warning, to limit or cancel the customer’s registration and the opportunity to use the services provided by the store; cancel the customer’s order when the customer is late in paying when ordering goods or the order is inaccurate or incorrect.
9.4. The seller undertakes to: sell the goods and issue a document confirming the purchase-sale of the goods to the customer who has paid for them in accordance with the procedure established by law; sell the goods together and deliver the ordered goods under the conditions set out in the rules; to provide the customer with the necessary, correct and comprehensive information about the product for sale in the national language; to enable the customer to use the services provided by the store under the conditions provided for in the rules.
9.5. The customer is responsible for the correctness of his/her personal data provided and for the storage and non-disclosure of login data to third parties.
9.6. The customer is responsible for his actions in the online store.
9.7. The seller is not responsible for losses that occurred due to the fact that the customer did not familiarize himself with these rules, although such an opportunity was provided.
9.8. The seller is not responsible for the advertising published by other third parties in the store and the correctness of the information contained therein.
9.9. The parties agree that in case of liability of one of the parties, the guilty party shall compensate the other party for direct losses.
10. OTHER PROVISIONS
10.1. It is strictly forbidden to copy or otherwise distribute the information on “Albertogalerie.eu” without the written permission of the store.
10.2. The rules are drawn up in accordance with the legal acts of the Republic of Lithuania, and the relations provided for in these rules are governed by the law of the Republic of Lithuania.
10.3. The parties undertake to resolve all disputes arising from the implementation of the rules through negotiations. If the dispute is not resolved through negotiations, disputes are considered in court. By registering on this website, the customer confirms that he understands that the information presented on the page cannot be considered as recommendations for treatment, and the nutritional supplements on the website are not drugs and are not intended to treat or diagnose diseases. All thoughts and descriptions on this website are the opinions of the authors or summarized information by the supplement manufacturers. The information provided on the website does not represent the advice of a doctor or nutritionist.